2017 Fall Fundraiser FAQ
Most Frequently Asked Questions
For Radiotopia Live NYC Giveaway Questions, see below
What do these merit badge stickers really look like and how do they work?
We had our friend Tom over at Chop Shop make custom merit badge stickers for each Radiotopia show. We think they look pretty cool.
The game: as we hit milestones toward our goal of 20,000 donors, sets of stickers will be unlocked for all new and existing donors. At the end of the fundraiser, you will get the stickers we’ve unlocked.
Radiotopia Live Giveaway
I’m already subscribed to the newsletter, but don’t want to donate to the campaign, can I enter into the giveaway? How?
Great question! Yes you can enter to win the giveaway. If you’re already on the list and don’t want to donate, but want a chance at winning the giveaway, click here.
I LOVE Radiotopia, but I’m not a resident of the U.S., am I eligible to win the Giveaway?
After looking into it with a few lawyers, the tax laws for various countries are too complicated for us to master. We thought it better to continue to focus our efforts on making great audio, and avoid violating international law. As a result, this giveaway is only available to U.S. residents, but we hope to have a more inclusive grand prize in the future.
Can I enter the sweepstakes via snail mail?
No, since we’ll digitally draw names from a very large proverbial-hat, the best way to get your name in the hat is to donate or sign up for our email list.
Can I enter the contest more than once?
Multiple entries are void and only the first entry is counted.
Can my spouse/partner/child, enter into the giveaway?
Yes, but to claim the prize the winner must provide documentation of their identity, and the prize is non-transferrable.
If I enter the giveaway without donating, do I get stickers?
Stickers are a premium award available to active recurring donors and donors during the campaign.
If I made a one-time donation before the campaign, or make any donation the day after it ends, am I entered into the giveaway? No
2017 Fundraiser Questions
I already donate $6 per month, do I get a mug or socks? Is there anything else I have to do?
Great question! This actually pertains to our other rewards as well. As an existing donor, we’re psyched to send you a Radiotopia Citizenship Badge and the unlocked merit badge stickers on us, as a token of our appreciation. If you’d like an additional reward, we’re hoping that you’ll donate at a one-time level for that reward.
What do these merit badge stickers really look like and how do they work?
We had our friend Tom over at Chop Shop make custom merit badge stickers for each Radiotopia show. We think they look pretty cool. The game: as we hit each milestone toward our goal of 20,000 donors, a new set of stickers will be unlocked for all new and existing donors. At the end of the fundraiser, you will get the stickers we’ve unlocked.
Do I need to sew or iron on my Radiotopia Citizen Patch?
No, our embroidered Radiotopia Citizenship Patch has an adhesive back, so you can stick it wherever you want.
What is RadioPublic?
RadioPublic is a podcast app that helps you discover new shows and keep up with your favorites. RadioPublic has its very own Podcast Librarian who creates podcast playlists across all kinds of topics, including Radiotopia’s best episodes. RadioPublic is free and available for Android and iPhone. Learn more about RadioPublic here.
When will rewards be shipped?
We know you’re excited to show off your awesome Radiotopia gear around town! We’re aiming to have campaign rewards shipped in January/February of 2018.
I chose ‘Pick 2’ as the reward for my donation, and you didn’t ask me what two rewards I want? What’s up with that?
Don’t worry, nothing is awry. after the fundraiser is complete, we’ll send you an email with clear instructions for how to choose and redeem your rewards.
Can I choose two of the same reward for ‘Pick 2’?
Absolutely! You can select any combination that involves the: Radiotopia Camping Mug, T-Shirt, Socks, and Patch, including: Mug/Mug, Sock/Sock, etc.
I started to donate many moons ago. I then began another donation in 2017. How can I combine my donations?
To start off, you’re a rockstar and we love you! We really appreciate the fact that you donate monthly, more than once! This helps us keep the lights on and grow our amazing Radiotopia team. We're happy to consolidate your monthly donations - just send us a quick email and include as much info as possible so we can help you out! Contact us here.
Can I buy challenge coins from previous years? We know they’re shiny and you love them… We do too! However, the 99 PI challenge coin is no longer available, and the Radiotopia Challenge Coin is available in the Radiotopia Loot bag.
If you have recently found your redemption code from previous campaigns and never redeemed it, please send an email to email@example.com and we’ll send your coin to you.
How do I edit my info, increase my donation amount or cancel my monthly donation?
Use the link in your email donation receipt - sent from firstname.lastname@example.org - to change your address, increase your donation, or cancel your monthly donation. If you don’t have the link, submit a request to us and we'll sort it out.
How long will my credit card be charged?
When you sign up as a monthly donor, the donation automatically recurs on the same day each month unless it’s canceled or the card expires. You can add an end date using the link in your emailed donation receipt.
I don’t live in the United States - can I still donate? Can I donate with my home country’s currency?
Yes! We accept international donations. Unfortunately, our payment platform only accepts donations in U.S. dollars. If you are incurring high monthly conversion fees from your bank, our recommendation is to make a one-time donation that covers your annual donation.
Can I donate with Paypal?
While we have accepted Paypal in the past, we no longer accept payment through Paypal due to high fees.
Are donations tax deductible?
Yes, PRX is a 501(c)(3) non-profit.
Is there any way for me to share my donation on social media? Yes - after you submit the donation, there will be options to share your donation on Facebook or Twitter.
Where does my money go?
Listen to Helen Zaltzman interview Roman Mars and Hrishikesh Hirway about how they’ve used fundraiser money in the past.
Additional Rewards & Shipping Questions
Can I provide a separate shipping address?
Please submit a message and label the subject: ‘Address Change’ as soon as possible. We’ll get that updated before we ship!
You didn’t ask me what gender-style or size t-shirt I wanted!?
After the campaign is over, we’ll send you an email to the account associated with your donation. This email will include a custom code to redeem your reward. Check your inbox, promotions folders, etc. for an email from email@example.com. If you don't find it there, forward us an email of your donation receipt and we'll get you your code.
Can I just buy the Radiotopia Mug/Socks/Patch/Shirt elsewhere?
All of these rewards are limited to our 2017 Fall Campaign, so if you’re interested in drinking coffee from your own Radiotopia Mug, or rocking a pair of zag socks on a weekly basis, the time to buy is now.
I made a donation but did not receive a receipt, what happened?
Sometimes donation receipts are automatically filed in your spam folder, or you might have keyed in the wrong email address, or they just get lost in the interwebs. To request your donation receipt via email, please submit a request.
I made several donation attempts and received an error message, how do I know if my donation went through?
A: You should receive a donation receipt via email confirming your transaction was successful. If not, or if you fear you were charged multiple times, please submit a request.
I didn’t get my reward from the 2016 Radiotopia campaign!
Really? We totally thought we got everyone!
All orders for the 2016 campaign were shipped long ago, but we did encounter a few shipping problems. If you’re still waiting for yours, please submit a request and include your information, reward, email, and address. We’ll check our warehouse for a return with your name on it and get back to you.
I changed my address since making my donation, who should I contact?
Please submit a change of address request and label the subject: ‘Address Change’ as soon as possible, and we’ll get that updated before we ship!
How to Redeem Your Reward?
How do I Redeem? A month after the campaign is over, we’ll send an email to the account associated with your donation. This email will include a custom code to redeem your reward. Check your inbox, promotions folders, etc. for an email from firstname.lastname@example.org. If you don't find it there, forward us an email of your donation receipt and we'll get you your code.
Can I donate to individual shows during the campaign? All shows’ websites direct you to Radiotopia.fm, since this is the one time a year that we focus all our time and efforts on the network. Outside of the campaign, you can make a donation through the show’s individual website or go to Radiotopia.fm and choose from the dropdown.